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Sheetthebed

SHEET THE BED - PRIVACY POLICY

 

Last Updated: 11/18/2024

  1. INFORMATION WE COLLECT

Personal Information:

  • Name and student status
  • Billing and delivery addresses
  • Email address and phone number
  • Payment information
  • College/University affiliation
  • Student ID (for verification)

Service Information:

  • Delivery preferences and history
  • Sheet return history
  • Subscription plan details
  • Service usage patterns
  • Emergency service requests

Technical Information:

  • IP address
  • Browser type
  • Device information
  • Website interaction
  • Cookies and usage data

 

  1. HOW WE USE YOUR INFORMATION

Service Delivery:

  • Process subscriptions
  • Manage deliveries and returns
  • Send service notifications
  • Handle emergency requests
  • Verify student status

Account Management:

  • Process payments
  • Send billing notifications
  • Manage account updates
  • Respond to customer service inquiries
  • Track sheet inventory

Communication:

  • Service updates
  • Delivery confirmations
  • Return reminders
  • Account alerts
  • Marketing communications (with consent)

 

  1. INFORMATION SHARING

We Share With:

  • Delivery partners (address only)
  • Payment processors (financial data)
  • Cleaning services (no personal data)
  • Legal authorities (if required)

We Never Share:

  • Student status details
  • Payment information
  • Personal preferences
  • Return history
  • Emergency service usage

 

  1. DATA SECURITY

Protection Measures:

  • Encrypted data storage
  • Secure payment processing
  • Limited employee access
  • Regular security updates
  • Breach notification procedures

 

  1. YOUR RIGHTS

You Can:

  • Access your personal data
  • Update account information
  • Opt-out of marketing
  • Request data deletion
  • Export your data
  • Cancel service

 

  1. DATA RETENTION

We Keep:

  • Account information during active service
  • Payment records as required by law
  • Delivery history for 2 years
  • Service communications for 1 year

 

  1. COOKIES AND TRACKING

We Use Cookies For:

  • Website functionality
  • User preferences
  • Service improvements
  • Analytics
  • Security

 

  1. MARKETING COMMUNICATIONS

You Control:

  • Email preferences
  • SMS notifications
  • Promotional offers
  • Service updates
  • Account alerts

 

  1. CHANGES TO POLICY

We Will:

  • Notify of significant changes
  • Post updates on website
  • Email major revisions
  • Maintain policy history
  • Allow review period

 

  1. CONTACT US

For Privacy Concerns:

  • Email: hello@sheetthebed.com
  • Response within 48 hours
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